如果你茫然地盯著自己的簡歷，不知道怎樣提高，這就是你的答案：集中在成果上。
寫工作經(jīng)歷的時(shí)候，詳細(xì)敘述你工作的結(jié)果或成果。畢竟結(jié)果才是潛在雇主們想通過雇用某人所得到的。把你在工作中取得的成就制作成圖表，你就越有可能得到你想要的——更多的面試通知電話。
“簡歷是一個(gè)推銷工具，”擁有13年在不同領(lǐng)域招聘經(jīng)驗(yàn)的新澤西MRI of Mountainside高級業(yè)務(wù)經(jīng)理Jan Briggs說，“我總是建議候選人在簡歷中加入成就這一項(xiàng)，因?yàn)樗鼈儽裙ぷ髀氊?zé)更切實(shí)。如果有人的簡歷中有成就這一項(xiàng)，它們將被放入細(xì)讀的那一堆。他們至少會進(jìn)入有希望的那一堆。
考慮到被招聘經(jīng)理篩下去的堆積如山的簡歷，進(jìn)入有希望的那一堆真是一件好事情。這意味著你已經(jīng)闖過了第一關(guān)，以后有機(jī)會被細(xì)讀了。
人力資源顧問、位于加利福尼亞Huntington Beach的戰(zhàn)略招聘公司總裁John Nelson說：“在簡歷中加入成果是很困難又費(fèi)時(shí)間的一件事，但它絕對值得。”他說他并不一定把省略成果的簡歷排除，但是包括成果的簡歷可以決定求職者是否被叫來面試。
位于加利福尼亞州的職業(yè)專家機(jī)構(gòu)Fresno的執(zhí)行理事、《簡歷魔法》一書的作者Susan Whitcomb所做的一項(xiàng)調(diào)查顯示，82%的人力資源經(jīng)理們認(rèn)為簡歷應(yīng)該包含能證實(shí)的成就。這就足以使你重新打開簡歷，把工作結(jié)果加進(jìn)去。
Whitcomb提供了以下五點(diǎn)技巧來幫助你把簡歷的重點(diǎn)放在成就上：
使用對比
把你的表現(xiàn)和你的同事、其他商業(yè)團(tuán)體或競爭對手的表現(xiàn)作比較來證明你創(chuàng)造了優(yōu)秀的結(jié)果�？纯词褂脤Ρ扰c單純的事實(shí)相比之下的影響力：
未使用對比：“將部門銷售量提高至第一名�！�
使用對比：“作為該部門唯一的業(yè)務(wù)經(jīng)理，將銷售量提高了42%，并使該部門在總共15個(gè)部門的區(qū)域內(nèi)的排名由第12位上升至第1位�！�
使用數(shù)字
使用數(shù)字來說明你工作的效果。用在陳述的前后可以說明數(shù)字是如何闡明觀點(diǎn)的：
未使用數(shù)字：“實(shí)施預(yù)防性維修減少了停工期�！�
使用數(shù)字：“提高了產(chǎn)量的19%，通過實(shí)施預(yù)防性維修將生產(chǎn)線每周的停工期由7小時(shí)降低到了1.5小時(shí)�！�
引用小組成就
如果你引用小組的成就，你要看起來象個(gè)合作者。使用這些短語：
•由于
•得到幫助
•幫助了
•七個(gè)人的任務(wù)
•與部門經(jīng)理合作
•加入ABC委員會
•支持
•選入國家隊(duì)
展示你的ROI
雇主們期待應(yīng)聘者將來能夠回報(bào)他們在薪水、培訓(xùn)、辦公場所和其他與雇傭相關(guān)的費(fèi)用上的投資。這個(gè)例子表明了投資回報(bào)(ROI)：
•每年降低了20%，即九萬五千美元的運(yùn)輸費(fèi)用�！�
•前六個(gè)月在區(qū)域內(nèi)帶來了三十萬美元以上的新業(yè)務(wù)�！�
開門見成就
在簡歷的開始就突出你的成就。在Monster的簡歷模版上，使用職業(yè)目標(biāo)部分來提交包括成就在內(nèi)的資質(zhì)摘要。在介紹每個(gè)雇主的時(shí)候用一行文字來描述你最引人注意的成就。
不確定你的成果？
如果你不能確定自己的工作成果，試著通過問自己一些問題來把你的工作職責(zé)轉(zhuǎn)換成成就。這里是一個(gè)體力勞動者如何確定她的工作成就并寫在簡歷中的成就聲明中的：
工作職責(zé)：將成堆的橡膠從運(yùn)輸帶上鏟到箱子里去。
問題：我是不是很快學(xué)會了這項(xiàng)工作？公司有沒有監(jiān)督我是否達(dá)到安全標(biāo)準(zhǔn)？我有沒有達(dá)到生產(chǎn)目標(biāo)？
成就聲明：“快速掌握橡膠成形業(yè)務(wù)，保持無瑕疵安全紀(jì)錄并且平均超額完成生產(chǎn)目標(biāo)的15%�！�
Focus Your Resume on ResultsIf you find yourself staring blankly at your resume, wondering how to improve it, here's your answer: Focus on results.
When writing your employment history, detail the outcomes or consequences of your work. After all, results are what prospective employers are hoping to get by hiring someone. Chart the results you've achieved throughout your career, and you're more likely to get the results you want -- more calls for interviews.
"A resume is a sales tool," says Jan Briggs, a senior account executive with MRI of Mountainside, New Jersey, who has more than 13 years of recruitment experience across diverse fields. "I always suggest that a candidate include accomplishments on a resume, because they're more tangible than job duties. If someone has accomplishments on the resume, they'll be put on the stack to be read more carefully. They will at least be put on the maybe pile."
Given the mountains of resumes hiring managers sift through, getting on the maybe pile is a good thing. It means you've made the first cut and have a chance at a closer read later.
"It's harder and more time-consuming to add results to the resume, but it's worth it," says John Nelson, a HR consultant and president of Strategic Recruitment Inc. in Huntington Beach, California. He says he wouldn't necessarily exclude a resume that omitted results, but including them can make a difference in whether the candidate is called.
A survey conducted by Susan Whitcomb, executive director of Fresno, California-based Career Masters Institute and author of Resume Magic, found 82 percent of HR executives felt verifiable accomplishments should be included in a resume. That's reason enough to dust off your resume and inject it with the results of your work.
Whitcomb offers the following five tips to help you focus your resume on results:
Use ComparisonsCompare your performance with your peers, other business units or the competition to prove that you delivered excellent results. Look at the impact of using comparisons versus just facts:
Without Comparison: "Improved branch ranking for sales volume to #1."
With Comparison: "As branch's sole account executive, improved sales production 42% and increased branch ranking from #12 to #1 in a 15-branch region."
Run the NumbersUse numbers to illustrate the effect of your work. These before and after statements illustrate how hard data can drive a point home:
Without Numbers: "Implemented preventive-maintenance program that improved downtime."
With Numbers: "Improved production 19% and reduced assembly-line downtime from 7 to 1.5 hours per week through implementation of preventive-maintenance program."
Credit the TeamYou'll look like a team player if you cite team-based accomplishments. Use phrases such as:
•Contributed to
•Aided in
•Helped to
•Member of 7-person taskforce that
•Collaborated with department managers to
•Participated on ABC Committee that
•Supported
•Selected for national team that
Show Your ROIEmployers look for candidates who will generate a return on their investment in salary, training, office space and other costs associated with hiring. These examples demonstrate return on investment (ROI):
•"Reduced transportation costs 20%, or $95,000 per year."
•"Brought in more than $300,000 in new business during first six months in territory."
Front-Load Your Resume with AccomplishmentsHighlight results toward the top of your resume. On Monster's Resume Builder, use the Career Objective field to present a qualifications summary that includes accomplishments. Introduce each employer with a line that describes your most impressive achievements at that employer.
Unsure of Your Results?If you're having a hard time realizing the results of your work, try converting your job duties into accomplishments by asking yourself a series of questions. Here's how a laborer identified the results of her work to write a results statement for her resume:
Job duty: Remove stacks of rubber from the conveyor and shovel them into bins.
Questions: Did I learn the job quickly? Did the company monitor my adherence to safety standards? Did I meet production targets?
Results statement: "Quickly mastered rubber molding operations, maintained flawless safety record and exceeded productivity targets by an average of 15%."
